International shipping | 14 day money back guarantee

Payment and Shipping

The following conditions apply:

Delivery is made domestically (Germany) and to the following countries: Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, USA.

Shipping costs (including statutory VAT)

Domestic deliveries (Germany):
We calculate the shipping costs at a flat rate as follows:

Standard shipping: 6,99€
Microfiber cloth: free of charge

From an order value of € 150.00 we deliver free of charge.

Deliveries abroad:
We calculate the shipping costs abroad as follows:

  • EU Zone 1 (Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic): €15.99 (standard), €2.00 (microfiber cloth)
  • EU Zone 2 (Italy, Sweden, Slovakia, Slovenia, Spain, Hungary): 17,90€ (standard), 2,00€ (microfiber cloth)
  • EU Zone 3 (Estonia, Portugal, Malta, Croatia, Ireland, Greece, Finland, Romania, Cyprus): 17,90€ (standard), 2,00€ (microfiber cloth)
  • Non-EU Zone 1 (Liechtenstein, Switzerland): €24.99 (standard), €2.00 (microfiber cloth)
  • Non-EU Zone 3 (Norway): 26,90€ (standard), 2,00€ (microfiber cloth)
  • USA: 49.00€ (standard shipping - 10-21 working days), 99€ - 159€ (express shipping - approx. 3 working days)

Note: Customs duties may apply for deliveries to other EU countries.

Delivery times

Unless otherwise stated in the respective offer, the goods will be delivered domestically (Germany) within 1-3 days, for deliveries abroad within the EU within 3-7 days after conclusion of the contract (in case of agreed advance payment after the time of your payment instruction), for deliveries abroad outside the EU within 6-21 days after conclusion of the contract (in case of agreed advance payment after the time of your payment instruction, except express delivery).

Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in a single shipment, unless we have agreed otherwise with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Accepted payment methods

- Payment by credit card
- Payment by invoice (via Klarna)
- Payment by giropay
- Payment via Google Pay
- Payment via Apple Pay
- EPS
- iDEAL
- Store Pay

Via PayPal Checkout:
- Payment via PayPal
- Payment via PayPal Express
- Payment by credit card
- Payment by SEPA direct debit
- Payment via "Pay later"
- Payment by giropay
- Payment by invoice (via Ratepay)

Further details on payment
If you pay by credit card (without using a payment service provider), your credit card account will be debited when the contract is concluded.

If you have any questions, you will find our contact details in the legal notice.